Festive Season Shipping Details
DEAR ALTRA COMMUNITY
It has been a pleasure serving you and adding a little bit of joy to your running it was had been an interesting and challenging year.
With that in mind, the mental and physical toll of 2020 has caught up on us and our team and we will be taking some time out and closing the warehouse for shipping from 23 December - 11 January 2021.
Any orders received after 11am, 23rd of January will only be shipped on 11 January.
PLEASE TAKE NOTE THAT DELIVERIES OVER THE FESTIVE PERIOD CAN EXPERIENCE DELAYS, ESPECIALLY FOR OUTLYING AREAS.
- We do all we can to ship and track your orders on time, but unfortunately we are at the mercy of the courier companies and delays of up to 2 days can occur.
Please ensure when listing your delivery details, that you provide an address where someone is available to sign for and receive the shoes during work hours, as we cannot guarantee a time as to when the 3rd party couriers will deliver your package.
Please note all delivery times exclude weekends and public holidays.
See you in 2021!