Black Friday Terms & Conditions

DEAR ALTRA COMMUNITY

As we all know, Black Friday traditionally causes havoc on the fulfilment and shipping of orders. 

And whilst we will have a limited selection of Black Friday deals for you to enjoy, please take note of the following terms and conditions:

DELIVERY

  • Expect shipping delays of up to 7-10 days as national courier companies face a surge in orders.
  • Overnight Deliveries are not an option, as we cannot guarantee couriers will be able to deliver within that time frame. 

REFUNDS

  • No refunds are available on Black Friday specials. 
  • Size swaps are available based on stock availability.

WAREHOUSE PICK-UP'S

  • You can request to pick up your parcel from the Warehouse in Maitland, Cape Town, however please note we will only allow for pick-ups on 26 November during the hours of 15:00 - 16:00.

 

Whilst we will do our best to ensure that all orders ship out on time, please be patient with us. We are at the mercy of courier companies collecting on time and we cannot guarantee that they will. Our goal is to ensure all orders ship from our warehouse by Monday 29 November. 

Please be respectful of our staff as we navigate through a very busy few days. 

Happy running!

The Altra Team.